HP LaserJet Pro M428fdw Setup
Perform multiple works on a single device and save your valuable time with HP LaserJet Pro M428fdw. The device is built to boost businesses that require a high level of printing. The device is designed to perform faster with reliability. It enables the user to perform functions like print, scan, copy, and fax. Admirable features like auto duplex printing, scan to features, automatic document feeder, etc., make the printer to be rated higher. Enjoy connecting the device using a wireless network and print from anywhere within your network.
Learn the step-by-step process to set up your HP LaserJet Pro M428fdw printer for the first time.
Step 1: Unboxing the printer
- Unpack the printer from the box.
- Inside the box, you will see the components that support the printer.
- Check whether you've received all the components.
- Remove the protective cover and tapes from the printer.
- Place the printer close to apower outlet so that it can be accessed
Step 2: Turn on HP LaserJet Pro M428fdw
- Connect the power cable to the rear side of the printer.
- Press the Power
- Make sure that the LED on the printer touch screen turns on.
- Choose your Country, Language, Date,and Time.
Step 3: Load the paper
- Pull out the paper input tray.
- Align the paper guide by squeezing the edge guide.
- Place the paper on the tray withthe printable side facing down.
- Adjust the paper guide against the paper.
- Make sure the edges of the paper do not get damaged.
- Push the paper input tray inside the printer.
Now, the basic hardware setup is complete and you can move on to download the driver.
HP LaserJet Pro M428fdw Driver Download
- Turn on your computer and connect it to the Wi-Fi to which the printer is to be connected.
- Open the default web browserand go to the official webpage of HP.
- Search for the HP LaserJet Pro M428fdw printer.
- Select the Supporttab from the top of the page.
- Select the Software, Drivers and Firmwareoption from the list.
- Click on the Choose a different OS
- Choose yourOperating System and Version from the respective fields.
- Click Change.
- Select the driver from the list.
- Click Download.
- Wait until the downloading process gets completed.
HP LaserJet Pro M428fdw Driver Install
- Make sure the driver gets downloaded on your device.
- Go to the Downloads
- Search and locate the setup file.
- Double click on the setup file to install the driver.
- Click Run.
- Click Nexton the Welcome page.
- Select the Wireless connectionoption on the Connection method
- Follow the displayedinstructions to finish the setup.
- Connect yourHP LaserJet Pro M428fdw printer to the computer via Wi-Fi when prompted.
- Wait until the installation process gets completed.
- Click Finishonce you see the successfully connected message appear on the desktop.
HP LaserJet Pro M428fdw Wi-Fi Setup

- Turn on your Wi-Fi router.
- Make sure the printer is placed within the Wi-Fi network range.
- Tap on the printer LCD screen to view the Home
- Select the Networkicon from the top of the page.
- Tap on the Setup
- Select Wireless Settings.
- Tap Wireless Setup Wizard from the list.
- Now, the HP LaserJet Pro M428fdw printerwill search for the available Wi-Fi network.
- Select your Wi-Fi network name.
- Provide the network password.
- Wait until the printer gets connected to the Wi-Fi.
- Tap OKwhen you see the connected message on the printer screen.
HP LaserJet Pro M428fdw AirPrint
- For this, your printer and Apple device should be connected to the same wireless network. After confirming this, proceed to the steps as follows.
- Open your Apple device.
- Open the file you want to print.
- Select the Shareicon from the top of the page.
- Select the Print
- Make sure the printer prints the file you selected.
HP LaserJet Pro M428fdw Google Cloud Print
Unfortunately, if you are an ardent fan of Google Cloud Print, it might be hard for you to accept that Google Cloud Print is no more supported by Google. So, you should be looking for some other cloud printing option.
HP LaserJet Pro M428fdw ePrint
We have provided steps to print from the HP ePrint app on your Android device.
- Make sure your printer is connected to the Wi-Fi.
- Open your Android device.
- Connect your device to the Internet.
- Tap on the PlayStore
- Search for theHP ePrint
- Select the application and tap Install.
- Wait until the installation process gets completed.
- Open the application.
- Agree on the License Agreement.
- Tap +on the upper right side of the screen to add the printer.
- Select your HP LaserJet Pro M428fdw printer from the list.
- Make sure the printer gets connected.
- On your Android device, open the file you want to print.
- Tap
- Select the HP ePrintoption and tap
- Configure the print settings and tap Printagain to print the document.
HP LaserJet Pro M428fdw Print Setup
- Make sure that the printer is done with the basic setup.
- Check whether the printer is connected to your
- Once checked, open the file you want to print on your computer.
- Select the Fileoption from the top of the page.
- Choose the Printoption from the list.
- Configure the print settings as per your desire.
- Click
HP LaserJet Pro M428fdw Scan Setup

- Load the original documenton the scanner glass or document feeder.
- Tap on the printer touch screen to view the Home
- Tap on the Scan
- Choose the file location folder where you want to save the scanned document.
- Configure the scan settings by choosing the scan type, resolution, etc.
- Once configured, tap Start Scan.
HP LaserJet Pro M428fdw Copy Setup
- Load the originalon the scanner glass or the document feeder.
- Tap on the printer touchscreen to view the Home
- Select the Copyoption from the screen.
- Tap the Document
- The document copy menu pops up on the screen.
- Configure the settings for your copy job.
- Tap Settingsfor additional settings.
- You can also configure the number of copies.
- Tap Done.
- Touch the Copyoption to begin copying.
HP LaserJet Pro M428fdw Fax Setup
- Load the document to be sent as Faxon the scanner glass or the document feeder.
- If you are loading a page on the scanner glass, place the paper by facing down the printable side.
- If you are loading the pages on the document feeder, place the paper withthe printable side facing up.
- After loading, tap on the printer touch screen.
- Tap the Faxicon from the list.
- Tap Send now.
- Make sure you know the fax number.
- Enter the fax number manually on the touch keypad.
- If you want to use the access codes or to send a fax to an international destination, it is necessary to enter the fax number manually,
- Tap Send to send the fax.
HP LaserJet Pro M428fdw Troubleshooting
If your device is stuck with any issues or problems, troubleshooting the device helps fix the issue manually. Let us see some of the issues and steps to fix them.
- HP LaserJet Pro M428fdw Printer Offline
Check the Internet connection
- The printer should be turned on.
- Ensure your printer is connected to a strong internet connection.
- Connecting the printer to the poor internet connection will result in the printer going offline.
- Disconnect the printer from the Wi-Fi router.
- Reconnect it to the
- See if your computer is connected to the same router as the printer.
- Make sure the printer is online.
Check the printersettings
- Click Starton your Windows PC.
- Select the Devices and Printers
- Make sure the HP LaserJet Pro M428fdw printer is listed on the page.
- Double click on the printer to open the printer settings.
- Select the Printer
- Check whether the Use printer offlineoption is disabled.
- If not, disable the Use printer offline
- Restart the computer.
- Now check whether the printer goes online.
- HP LaserJet Pro M428fdw Not Printing
Restart the printer
- If your printer stops printing, check if all the cables connected to the printer are proper. Using adefective cable will also result in being unable to print. If everything seems well, restart the printer.
- Press and hold the Powerbutton for few seconds on your printer.
- Wait until the printer gets switched off.
- Now, press the Power button to turn the printer
- Run a test print.
- If the problem persists, move on to the further troubleshooting method.
Uninstall and reinstall the printer driver
If the restarting process does not fix the issue, check the printer driver.
- On your computer connected to the printer, click Startand select the Control Panel
- Choose the Programs and Features
- Search and locate the HP printer driver from the list.
- Select the printer driver and click Uninstall.
- Once uninstalled, go to the official web page of HP.
- Search for the HP printer driver.
- Make sure you install the latest version of the printer driver.
- Once installed, run a test print.
- Make sure that this method fixes the unable to print issue.